adc77 Privacy Policy

Our Commitment to Your Privacy

adc77 is Bangladesh's trusted online casino and sports betting platform, and we take the privacy of our users extremely seriously. This Privacy Policy sets out in clear, plain English exactly what personal data we collect from players across Dhaka, Chittagong, Sylhet, Khulna, and every other corner of Bangladesh, why we collect it, how we use it, and the rights you hold over that data.

By accessing or using the adc77 platform — whether through our website, mobile browser, or any other interface — you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms described here, we ask that you refrain from using our services until your concerns have been addressed by our support team.

This policy applies to all registered members, visitors, and any individual who interacts with adc77 in any capacity. It covers all products offered on our platform including cricket betting, live casino games, slots, crash games such as Monster Plinko and Dragon and Tiger, and any future products we may introduce. adc77 is committed to maintaining transparency and complying with applicable data protection standards.

1. Information We Collect

When you register for an account with adc77, use our services, or interact with our platform in any way, we may collect the following categories of personal information. All collection is conducted on a need-to-know basis and strictly limited to what is necessary to deliver and improve our services.

• Identity information: full name, date of birth, and national identification details required for age and identity verification. All players must be 21 years or older.
• Contact information: email address, phone number, and residential address (city or region within Bangladesh, e.g. Dhaka, Chittagong, Rajshahi, Sylhet).
• Financial information: deposit and withdrawal transaction records, payment method identifiers (such as bKash wallet number, Nagad number, or Rocket number), and account balance history. We do not store full bank card numbers.
• Technical information: IP address, browser type, device model, operating system, session timestamps, and click-path data collected automatically when you use our platform.
• Behavioural information: gaming history, betting patterns, wagering frequency, preferred game categories (slots, live casino, cricket betting), and customer support interaction records.

In certain circumstances, we may also collect information that you voluntarily submit to us, such as feedback responses, promotional competition entries, or communications sent through our support channel.

2. How We Use Your Information

The personal data we collect from adc77 users is used exclusively for legitimate, clearly defined purposes. We do not use your information for purposes beyond those stated in this policy. Specifically, we use your data to:

• Create and manage your adc77 account, including identity verification (KYC), age verification, and account security — ensuring only players aged 21 and above are onboarded.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and maintain accurate financial records for your account.
• Deliver and improve our gaming products — including cricket betting, slots, live casino, Monster Plinko, Dragon and Tiger, and other games — based on your usage patterns and preferences.
• Provide personalised promotional communications and bonus offers where you have consented to receive such communications. You may opt out of marketing at any time.
• Comply with responsible gaming obligations, including monitoring for signs of problem gambling, enforcing deposit limits and self-exclusion requests, and providing access to support resources.
• Detect and prevent fraudulent activity, money laundering, unauthorised access, and other security threats that may affect you or other users of the adc77 platform.

3. Data Sharing and Disclosure

adc77 does not sell, rent, or otherwise monetise your personal data. We share your information only in the limited circumstances described below. Any third party that receives data from us is contractually obligated to handle it with the same level of care described in this policy.

• Payment processors and financial service providers (such as bKash, Nagad, Rocket, Upay, and relevant banking partners) solely for the purpose of completing your requested transactions securely.
• Technology partners and service providers who assist in operating the adc77 platform (such as hosting providers, analytics services, and customer support tools), all of whom are bound by strict data processing agreements.
• Competent legal authorities, regulatory bodies, or law enforcement agencies where disclosure is required by applicable law or a valid court order. We will notify you of such disclosure wherever legally permissible.

In no event will adc77 share your sensitive personal information — such as payment details, national ID data, or browsing history — with third-party advertisers or data brokers.

4. Payment Data and Financial Information

When you make a deposit or request a withdrawal on adc77 — whether through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, or any other accepted method — your payment information is handled with the highest level of security. Transaction data is encrypted in transit and at rest. We retain transaction records to fulfil our legal and operational obligations and to resolve any financial disputes that may arise.

We do not store your full mobile banking PIN, full card number, or account passwords. Payment credentials are tokenised by our payment partners and never held in plaintext on our servers. If you believe there has been an unauthorised transaction on your account, please contact our support team immediately.

5. Cookies and Tracking Technologies

adc77 uses cookies and similar tracking technologies to enhance the experience of players visiting our platform. Cookies are small text files stored on your device that help us recognise returning users, remember your preferences (such as language settings), maintain your session state while you play, and analyse aggregate usage statistics to improve our service.

We use strictly necessary cookies (required for core platform function), functional cookies (to remember your settings), and analytical cookies (to understand usage trends). We do not use advertising cookies or cross-site tracking cookies. You may adjust your browser settings to block or delete cookies at any time, though doing so may affect certain features of the adc77 platform.

6. Data Retention

adc77 retains your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy. Account information and transaction records are typically retained for a minimum period required to comply with applicable legal and financial obligations. Once your data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

If you close your adc77 account, we will deactivate it and remove your actively used data from our operational systems within a reasonable timeframe. Certain records may be retained for a longer period where required by law or to resolve outstanding disputes. You may request clarification on the specific retention period applicable to your data by contacting our support team.

7. Security Measures

adc77 employs a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting who can view personal information internally, regular security audits and vulnerability assessments, and automated monitoring systems that detect and flag suspicious activity in real time.

While we take all reasonable precautions to safeguard your data, no system is entirely immune to risk. In the event of a data breach that is likely to affect your rights or interests, we will notify affected users promptly and take all necessary steps to contain and remediate the incident. We also encourage all users to maintain strong, unique passwords for their adc77 accounts and to never share login credentials with others.

8. Your Rights Over Your Personal Data

As a user of adc77, you hold meaningful rights over the personal data we hold about you. We are committed to honouring these rights promptly and transparently. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to withdraw consent: where we process your data based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Toexercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid requests within a reasonable timeframe. We will never penalise you for exercising your data rights.

9. Children's Privacy

adc77 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, solicit, or store personal data from anyone under the age of 21. If we become aware that we have inadvertently collected personal information from a person below this age threshold, we will take immediate steps to delete that information from our systems. If you believe a minor has registered on our platform, please notify us immediately at [email protected] so that we can investigate and act accordingly.

10. Changes to This Privacy Policy

adc77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the adc77 platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If the changes are significant and require your fresh consent, we will seek that consent before they take effect.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way adc77 handles your personal data, we encourage you to reach out to our dedicated support team. We take all privacy-related enquiries seriously and will do our utmost to provide a clear, helpful, and timely response.

Our team will acknowledge your request promptly. For account-specific matters such as data access requests or deletion requests, please have your registered account details ready to help us verify your identity and process your request efficiently.